Introduction

Welcome to Delhi Car Rent. By accessing our website or booking our cab and car rental services, you agree to comply with and be bound by these Terms & Conditions. These terms apply to all users, customers, and visitors of the website. If you do not agree with any part of these terms, please do not use our services.

Communications

By using our services, you agree to receive communications from us via phone calls, SMS, WhatsApp, or email regarding bookings, confirmations, updates, and promotional offers. You may opt out of promotional communications at any time, but transactional messages related to your booking will still be sent.

Bookings & Payments

When booking a car or cab through Delhi Car Rent, you may be required to provide personal and payment information including your name, contact number, pickup details, and payment method. You confirm that all information provided is accurate and complete.

Payments may be made online or offline as agreed at the time of booking. We may use third-party payment gateways to process payments securely. By making a payment, you authorize us to share required details with these payment providers in accordance with our Privacy Policy.

We reserve the right to cancel or refuse any booking due to unavailability of vehicles, pricing errors, incorrect information, suspected fraud, or other operational reasons.

Any additional charges such as tolls, parking fees, state taxes, night charges, or driver allowances are payable by the customer unless otherwise stated.

Offers, Discounts & Promotions

Any offers, discounts, or promotional campaigns provided by Delhi Car Rent are subject to separate terms and conditions. We reserve the right to modify or withdraw promotions at any time without prior notice.

Service Usage

Customers are expected to use our services responsibly. Misuse of the vehicle, unsafe behavior, carrying illegal substances, or violation of traffic laws may result in immediate termination of service without refund.

Smoking, alcohol consumption, or damage to the vehicle during the journey is strictly prohibited. Customers will be held liable for any damage caused to the vehicle.

Cancellations & Refunds

Cancellation requests must be made in advance. Refund eligibility depends on the cancellation timing and booking type. Certain bookings may be non-refundable as per the agreed terms at the time of booking.

In case Delhi Car Rent cancels a booking due to unavoidable circumstances such as vehicle breakdowns or emergencies, a suitable refund or alternative service will be provided.

Website Content

All content available on this website including text, images, logos, and designs is the property of Delhi Car Rent or used with permission. Unauthorized copying, reproduction, or distribution of website content is prohibited.

Users are not permitted to post or share any unlawful, misleading, or harmful content through our website or communication channels.

Prohibited Uses

You agree not to use our website or services for any unlawful purpose, including but not limited to fraud, impersonation, spamming, hacking, or activities that may harm the company, drivers, or other users.

Any attempt to disrupt the website, misuse data, introduce malicious software, or gain unauthorized access to our systems is strictly prohibited.

Limitation of Liability

Delhi Car Rent shall not be liable for delays, losses, damages, accidents, or missed schedules caused by traffic conditions, weather, road conditions, or circumstances beyond our control. Our liability, if any, shall be limited to the amount paid for the booking.

Acknowledgement

BY USING OUR WEBSITE OR AVAILING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS & CONDITIONS.